How to enter our Store
From the home page: www.radenterprises.co.uk
Put your cursor over one of the menu items available at the top of the website i.e. 'Footwear' or search for items in the search tab at the top of the site.
To view the details on any bit of clothing, just click on the image.
How do I buy something?
- To place an item in your shopping basket, click on the 'select colour/size' bar.
- Choose the colour you want (colours available are shown under the image) by clicking on it.
- Next, click on the size you want.
- The colour and size you choose will show up under the 'select colour/size' bar. Under this you can choose the quantity you want.
- Finally, click the 'add to basket' button.
If an item is not in stock but we're expecting a delivery, you can reserve it. Any items you choose that aren't currently in stock will appear in red in your basket - we'll send it to you at no extra postage cost.
Order Acceptance
Orders placed by you are an offer to purchase and will be accepted by us, subject to stock availability. If something is not in stock, we will either let you know at the time of ordering or as soon after the order has been placed as possible. However, the contract for the sale of the goods will not be formed until delivery of the goods to you at the address you provide to us.
If you have supplied us with your e-mail address, we will notify you by e-mail as soon as possible to confirm receipt of your order.
We reserve the right to change at any time any of the details of the garments on the site, including prices, colours and sizes.
Searching for clothing or info
To search for clothing, enter a brief description of the item you are looking for and click 'Search' on the top Menu Bar. Enter either the product name or code in the search box and select 'search'.
To View Your Basket
- To view your basket, just click on the basket sign. You'll see a running total of everything you've put in your basket on the right hand side of the page.
- Your basket will show you the name, colour, size, price and quantity of each bit of clothing you've chosen.
- If you've picked a bit of clothing that's been discounted, this will also show up. You can change the quantity of any item by simply typing in the new quantity and clicking on 'update'. To delete an item, just click 'delete'.
- To change the colour or size of something, click on the name of the clothing and it will take you back to the page where you can make another choice. Once you've added your new bit of clothing to your basket, just delete the one you don't want any more.
- We can only save your basket for 24 hours before we have to delete all the items. But if you want to keep them for another time, you can save them as a wish list.
How do I checkout?
- Checking out is easy; Click on the 'View Basket' button so you can see your order, then click on the 'Checkout' button to get to the 'Billing and Despatch' page.
- Type in all your info, (to avoid any delays in your order, make sure you use your credit card billing address for the 'Statement Address') and then choose your despatch method - Standard Delivery. If you're registered, you'll already have filled in your details, but you can still update it or choose a different despatch address.
- Click on the 'Proceed' button to advance to the next page. Verify your Billing and Despatch address and type in your credit card information.
- Finally, click 'Checkout' to finish. A confirmation page will appear so you know your order has been received.
How do I pay for my order?
You can use either a credit or debit card for anything you buy online. When you checkout, you will be asked to fill in the credit card type, number and expiry date. For security reasons, we don't keep your credit card information so you'll have to re-enter it each time you shop with us (sorry!). We accept Visa, Mastercard, Switch, Amex and Delta Cards, but we can't take Solo or Visa Electron because the cardholder has to be present during the purchase.
Payment by Bank Transfer
You may transfer the cost of your order to our bank account either in Sterling or Euros, but please note that all transfer costs must be borne by the transferee.
Bank: HSBC Bank Plc
Branch: Holborn Circus
Account Name: Royal Academy of Dance Enterprises Ltd
For Sterling Transfers
UK Sort Code: 40-03-28
Sterling Account No: 31783548
For Euro Transfers
Intnl SWIFT Code: MIDLGB22
Euro Account No: GB78MIDL40051557596790
Please ensure that your bank includes your name and RAD Membership number (if applicable) and order number on the transfer.
How can I be sure my order went through?
Once we get your order, you will receive an e-mail confirmation - usually within minutes - that will include an order number for your reference. If you don't receive an email within a couple of hours, please call us on our UK order line on 02073 268 080 or our International number on +44 2073 268 001 before placing another order.
Which DVD format do I need?
There are two primary formats for DVDs - PAL and NTSC. To see which version you need for you please see these lists on Wikipedia:
RAD Examination uniform requirements
Female | Male |
Pre-Primary in Dance and Primary in Dance |
Pink, Lilac or Marine Blue short sleeved leotard
Georgette wrap over/elastic skirt to colour match
Short pink socks
Pink leather or satin ballet shoes with 12mm matching pink elastic
Pink, Lilac or Marine Blue crossover (optional) | White T-shirt with Black Shorts or Pale Blue T-shirt with Navy Shorts
Short white socks
White ballet shoes with 12mm white elastic |
New Grades 1-3 |
Sleeveless or short sleeved scooped neck leotard in Pink, Lilac, Marine Blue, Mulberry, Lavender or Navy, with matching elasticated belt.
Pink soft ballet shoes in satin, canvas or leather, with pink elastic or ribbons. (Split sole shoes are permitted)
Option of short pink socks or pink nylon tights. | White short sleeved leotard or well-fitted T-shirt with Navy Lycra or cotton shorts. Navy stirrup tights may be worn instead of shorts.
White ballet shoes in canvas or leather, with white elastic.
Short white socks. |
Grades 4-5 |
Sleeveless or short sleeved scooped neck leotard (any matt effect fabric) in Pale Pink, Pale Blue, Red, Mulberry/Fuschia, Navy, Lavender, Burgundy or Dark Green with matching elasticated belt.
Pink soft ballet shoes in satin, canvas or leather, with either pink elastic or pink ribbons. Split sole shoes are permitted.
Option of short pink socks or pink nylon tights.Candidates may perform the Free Movement exercises and study in either ballet shoes or bare feet.
| Short sleeved or sleeveless white PCL leotard (or well fitting white T-shirt if leotard felt to be unsuitable). Navy PCL or Lycra stirrup tights.
White ballet shoes in canvas or leather, with white elastic.
Short white socks.
Candidates may perform the Free Movement exercises and study in either ballet shoes or bare feet. |
Grades 6-8 |
Any classic style of leotard in Cotton Lycra in any colour, but in particular the following are recommended: Black, Navy Blue, Royal Blue, Lavender, Red or Mulberry.
The skirt (worn after the barre work) should be in a soft, flimsy, lightweight material, such as georgette or chiffon and approximately mid-calf length, and in any colour. Circular skirts are most flattering, but gathered at the waist is acceptable.
A short skirt may also be worn for the barre work of Grade 8 exams, if candidates prefer.
A light silk scarf of no more than 1m x 2m of any colour. The colour of the leotard, skirt and scarf should match or tone with each other.
Pink soft satin, canvas or leather shoes with either elastic or ribbons. (Soft pointe shoes should not be worn but split soles can be)
Candidates may perform the Free Movement exercises and study in either ballet shoes or bare feet. | Short sleeved or sleeveless white PCL leotard (or well fitting white T-shirt if leotard felt to be unsuitable). Navy PCL or Lycra stirrup tights.
White ballet shoes in canvas or leather, with white elastic.
Short white socks.
Candidates may perform the Free Movement exercises and study in either ballet shoes or bare feet.
The 'cloak' for Free Movement is represented by a piece of light cotton material, similar in size and shape to the silk used by female candidates. It may be white or dyed any colour. |
Grades 1-8 Character Uniform |
Character skirts should be in black cotton material, with braiding which compliments the colour of the leotard and either circular in style or gathered at the waist, although the former is preferable. The hem of the skirt should be approximately 3 inches below the knee.
Character shoes must be worn for Grade 1 and should ideally be black canvas. The are available in two heel sizes. The Cuban heel should ideally be worn from Grade 3 onwards.
Standard black leather Character shoes are acceptable as an alternative. Other colours may be worn.
Pink elastic should be worn across the arch. | The male uniform remains the same throughout all Examinations and Presentation Classes except for the shoes.
Laced up character shoes should be worn. |
Vocational Graded Examination requirements
Female | Male |
Intermediate Foundation - Advanced 2 |
Sleeveless leotard - Black, Navy or Royal Blue (Intermediate- Foundation - Intermediate) Black, Navy or Purple (Advanced Grades)
Waistband (optional) - 2cm elastic, the same colour as leotard.
Tights - pink
Head ribbons (optional) - velvet, in the same colour as the leotard.
Soft pointe shoes or soft ballet shoes - pink with ribbons.
Point shoes (pointe work section) - pink with ribbons.
(Soft split sole shoes may not be worn). | White leotard or a short sleeved white T-shirt worn inside tights.
Tights - Black or Navy Blue.
White socks worn over tights.
Black or White shoes with white elastic (split sole shoes are permitted). |
The Academy reserves the right to refuse entry to any candidate wearing incorrect footwear (effective from January 2009).
Clothing and Size Guide
The Royal Academy of Dance's Enterprises clothes are cut generously for a comfortable fit. But it's best to use the guidelines below to help you choose the correct size. If you're in any doubt, please call our shop or mail order department on +44 (207) 326 8080.
Mens Clothing
Size | XS | S | M | L | XL | XXL | Mens (Chest) | n/a | 35-37" | 38-40" | 41-43" | 44-46" | 47-49" | Mens (waist) | 30" | 32" | 32" | 36" | 36" | n/a | Head Circumference | 51cm | 51cm | 51/55cm | 57/59cm | 59/61cm | 61/63cm |
Women's Clothing
Size | 8 | 10 | 12 | 14 | 16 | 18 | Bust | 33 1/2" | 34 1/2" | 36 1/2" | 38 1/2" | 40 1/2" | 42 1/2" | Waist(fixed) | 26" | 27" | 29" | 31" | 33" | 35" | Hips | 35" | 36" | 38" | 40" | 42" | 43" |
Size | S | M | L | Bust | 33 1/2" -34 1/2" | 36 1/2"-38 1/2" | 40 1/2"-42 1/2" |
Children's Clothing
Age | Height (cms) | Chest (cms) | Hip (cms) | Waist (cms) | Outside Leg (cms) | 2-3 | 92-98 | 55 | 56 | 53 | 57 | 4-5 | 104-110 | 59 | 62 | 55 | 67 | 6-7 | 116-122 | 62 | 67 | 58 | 78 | 8-9 | 128-134 | 67 | 72 | 61 | 85 | 10-11 | 140-146 | 73 | 78 | 65 | 94 |
Shoe Sizes
Womens | Mens | Kids | Continental / UK | Continental / UK | Continental / UK | 37 4 | 41 7 | 28 10 | 38 5 | 42 8 | 29 11 | 39 6 | 43 9 | 30 12 | 40 7 | 44 10 | 31 13 | 41 8 | 45 11 | 32 1 | | | 33 2 |
Size Guides by Weight
| | 1.5-1.55m 4'9”-5'1” | 1.55-1.60 m 5'1”-5'3” | 1.60-1.65 m 5'3”-5'5” | 1.65-1.70 m 5'7”-5'9” | 1.70 – 1.75 m 5'7” – 5'9” | 1.75 – 1.80 m 5'9” – 5'11” | 42-45 kg | 93-99lb | SMALL | SMALL | SMALL | SMALL | | | 45-48 kg | 100-106 lb | SMALL | SMALL | SMALL | MEDIUM | MEDIUM | MEDIUM | 48-51 kg | 107-112 lb | SMALL | SMALL | MEDIUM | MEDIUM | MEDIUM | LARGE | 51-54 kg | 113-119 lb | SMALL | MEDIUM | MEDIUM | MEDIUM | LARGE | LARGE | 54-57 kg | 120-126 lb | MEDIUM | MEDIUM | MEDIUM | MEDIUM | LARGE | LARGE | 57-60 kg | 127-132 lb | MEDIUM | MEDIUM | MEDIUM | LARGE | LARGE | LARGE | 60-63 kg | 133-139 lb | MEDIUM | MEDIUM | LARGE | LARGE | LARGE | LARGE | 63-66 kg | 140-146 lb | | | | LARGE | LARGE | LARGE | 66-69 kg | 147-152 lb | | | | LARGE | LARGE | LARGE |
How to Measure
Chest or Bust : Measure around the fullest part and across the shoulder blades.
Waist : Measure around the natural waistline.
Skirt and dress length : Measure from just below waistband or natural waistline. All lengths are given on the product pages.
Inside leg : This is the measurement from crotch seam to the bottom of hem. All lengths are given on the product pages.
Delivery & Charges
United Kingdom
Delivery within the United Kingdom is based on Royal Postal Rates for 2nd Class Mail, shipped by weight.
Overseas Delivery
Europe
Austria, Belgium, Denmark, Greenland, Finland, France, Germany, Greece, Iceland, Republic of Ireland, S.Ireland, Italy, Luxembourg, The Netherlands, Norway, Portugal, Spain. Sweden and Switzerland all fall within Western Europe. Everywhere else will be charged as 'Rest of the World'.
Customs Information
Local import duties may be payable on receipt. VAT will be deducted where appropriate.
How to return
Please ensure the items reaches us within 28 days of delivery, in a saleable condition and with the packaging in tact and receipt included. Please also include the completed returns form, indicating reasons for the refund or exchange- this ensures that we can improve our service for the future. Always ask for a proof of posting certificate from your local post office. This will ensure that we can trace your items if they are mislaid in the post.
For hygiene reasons we are unable to offer an exchange or refund on jewellery, tights or socks, unless items are faulty.
Refunds will be credited via the original form of payment.
Unfortunately we currently do not provide a free returns service for our products.
Returns should be sent to:
RAD ENTERPRISES
36 BATTERSEA SQUARE
LONDON, SW11 3RA
Delivery and Returns legal statement - Please read carefully
Returning any item within 14 days will be taken as notice of cancellation of your order (or part of your order). Goods are provided to you on approval and legal title to the goods will not pass to you until the 14 days post-delivery period has expired. On receipt of the goods, Royal Academy of Dance Enterprises LTD will give you a full refund of the amount paid or an exchange/credit as required. On return goods on which you have received a discount/offer, that discount/offer will no longer apply if you fall below the discount /offer threshold. The contract in respect of sale of goods between Royal Academy of Dance Enterprises LTD and you requires that you return the goods to Royal Academy of Dance Enterprises LTD on cancellation. Royal Academy of Dance Enterprises LTD can arrange for delivery of replacement products to you if required; this constitutes a separate contract between you and Royal Academy of Dance Enterprises LTD. In this case, a charge will be made by Royal Academy of Dance Enterprises LTD for packing, handling and delivery of goods. This does not affect your statutory rights.
Prices
Prices are as set out on the website and include VAT at the current rate. We reserve the right to alter prices at any time.
The Royal Academy of Dance Enterprises Guarantee
You have the right to cancel an order for a full refund for any reason within 14 days of receipt of goods. This does not affect your statutory rights.
Gift Vouchers
These can be bought online and are valid for 1 year. They can be bought for friends or family and sent electronically to them. Gift Vouchers are available in £5 and £10 denominations.
Product Care
Washing instructions are printed on a white tag inside our clothes; following them will maximise your clothing's life span. In general, washing in cold or warm water, using a mild powder, a soap or detergent, and drying clothes on a line (instead of a tumble dryer), are the best ways to look after your clothing.
Store Information
The store is located in London, UK and our regional offices do have some stock locally available. If you would like to collect your goods from our london Store, you can get here by train and bus, or you can drive (Off-street parking is available).
Forgotten your Password?
Your password can easily be e-mailed to you just by clicking on our Password Reminder link. If you aren't already registered, it only takes minutes to do.
Trade Marks
The ROYAL ACADEMY OF DANCE used and displayed in this Site is a registered Trade Mark of the Royal Academy of Dance. The use or misuse of the Trade Mark or any other content on this Site, without written permission from the Royal Academy of Dance and Royal Academy of Dance Enterprises Ltd is strictly prohibited.
Nothing on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trade Mark, without written permission from the Royal Academy of Dance and Royal Academy of Dance Enterprises Ltd. The Trade Mark may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without prior, written permission.
The Royal Academy of Dance and Royal Academy of Dance Enterprises Ltd prohibits use of the Trade Mark as a 'hot' link to the site unless establishment of such a link is approved in advance by the Royal Academy of Dance and Royal Academy of Dance Enterprises Ltd in writing.
|
